Education and Training

Formal Education

1999 Cleveland State University, Cleveland, OH Bachelors Degree, Liberal Arts Personally Designed Major GPA 2.9

1994 Cuyahoga Community College, Cleveland, OH Associates Degree, Associate of Arts GPA 2.67

IT Training

Windows NT 4.0 Core Technologies

Windows NT 4.0 Enterprise

Installing and Configuring Windows NT 4.0 Workstation

Windows 95 Advanced

Understanding TCP/IP

IBM Server Overview

Data Communications and Networking

LAN Fundamentals

Cisco Router Installation and Maitenance

Telecommunications Training

Lucent G3R Installation and Maintenance

Definity ECS Routing Administration

Definity ECS Expert Agent Selection

Definity Audix Administration